Trustpilot is an excellent place to look at users’ past experiences with a company, both positive and negative. Trustpilot gives you an honest and credible insight into users’ experiences, and you can also read what the company replies under the user’s review, so you hear both sides.
Cph Wood ApS – Tømrer & Snedker, Mobelsamler and Andersen VVS A/S are the 3 highest-ranked joinery firms on Trustpilot.
In this article you get an insight into consumers’ experiences, both positive and negative, with the 3 best joinery firms.
1. Cph Wood ApS – Tømrer & Snedker
Cph Wood ApS – Tømrer & Snedker was founded in 2013, and in that short time they have managed to take 1st place on Trustpilot with a score of 4,6/5 stars, with 91% of users giving 5/5 stars.
Positive reviews make up the majority of the reviews for Cph Wood ApS, and users are generally satisfied with the joiners. Users mention that they have really friendly and professional staff, that they are incredibly helpful, do a good job, come up with ideas for designs and solutions, and pay close attention to both the big and the small details of the furniture.
Negative reviews number just one, at 1 star, while the rest of their reviews are above 4 out of 5 stars, which is very impressive. In the negative review, the user had trouble getting an agreement in place with Cph Wood ApS. The user repeatedly tried to get in touch with the joiner and was promised a reply with a quote, but unfortunately without much luck.
2. Mobelsamler
Mobelsamler has over 15 years’ experience in furniture assembly and is No. 2 on Trustpilot. They have a score of 4,5/5 stars, and 100% of users have given 5/5 stars.
Positive reviews are all they have: they have only 16 reviews, but every one of them gives top marks, so they have no negative reviews. The users who wrote the reviews mention that they deliver great service, are skilled and efficient at assembling furniture, are quick and can come at short notice.
3. Andersen VVS A/S
Andersen VVS A/S was founded in 1963 and is an all-round firm within its trade, meaning they offer a bit of everything in terms of services. They are No. 3 on Trustpilot with a score of 4,4/5 stars, with 67% of users giving 5/5 stars.
Positive reviews are generally in the majority, most of them at 5/5 stars, although they also have a fair number of reviews spread across the other categories. Satisfied users mention that they are skilled and service-minded across their many trades, that they can repair and assemble anything, and that they are reliable, highly efficient and very professional in their work.
Negative reviews are unfortunately fairly common for Andersen VVS A/S, with 22% of their reviews at 1 star. Less happy users mention poor customer service, that they are incredibly unprofessional, and that they cheat on prices or charge far too much; several customers have found, once the work was finished, that they were charged more than agreed.
Can I trust Trustpilot reviews?
Trustpilot uses scanning software that keeps out all forms of fraud, as well as reviews that do not follow its guidelines. That way, anyone can write an uncensored review that is credible on Trustpilot. To prevent improper reporting of reviews, Trustpilot has a Content Integrity Team, which makes sure that both users and companies go through it before a review is reported. So you can safely trust that Trustpilot’s reviews are credible and genuine.
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