If you have sold or bought a home, you will often want to have your things moved. That is why it is a good idea to choose the right removal firm, so you avoid both damage and the time it takes to move your furniture. With a well-equipped removal firm, you save a lot of time and get a professional removal service, so you can move in or out of your home quickly.
1. Flyttefirma Sjælland
Flyttefirma Zealand has been moving people since 1990. On Trustpilot, Flyttefirma Zealand is in first place with 2117 reviews and a score of 5/5 stars, with 98% of users giving them 5/5 stars.
Positive reviews are plentiful; one of them was quoted earlier and can be read further up in the article.
The negative reviews are few: they have only 2 reviews with 1 star on Trustpilot. Among other things, the reviews mention poor communication between buyer and seller. The customer had trouble getting a reply from the firm, despite repeated attempts.
2. eXpress-Flyt
eXpress-Flyt was founded in 2008 and is in 2nd place among removal firms on Trustpilot with 1582 reviews and a score of 5/5 stars, with 98% of users giving 5/5 stars.
Positive reviews make up by far the majority; here we see Nikolaj, who is extremely satisfied with their service. Besides Nikolai, many others have given top marks after good experiences with the firm. People often mention the price, a good and quick move, good service and communication, and care with people’s belongings.
Negative reviews are few: one review with 1 star and one with 3 stars. Here the customers mention problems with the payment method, which was cash or MobilePay. Both also mention that the removal firm had a very busy schedule, so they were in too much of a hurry when moving their belongings.
3. Jyskflyttefirma
Jyskflyttefirma was founded in 2011 and is now in third place on Trustpilot with 330 reviews and a score of 5/5 stars, with 100% giving 5/5 stars.
Positive reviews are all Jyskflyttefirma has: there is a single review at 4 stars, and the rest are all at 5/5. The positive reviews describe good service and dialogue between the removal men and the customer, and say they are quick yet efficient and take care of their customers’ belongings.
4. Holger Danske Flytteforretning A/S
Holger Danske Flytteforretning A/S has 40 years’ experience of moving, although they are No. 4 among removal firms on Trustpilot. They have 1559 reviews and a score of 4,9, with 93% of users giving 5/5 stars.
Positive reviews are generally in the majority.
As with the other removal firms, reviewers mention that they are quick, efficient and generally provide good service. Users are happy to have had their belongings moved by them, clearly recommend them to others and would gladly use them again for another move.
Negative reviews Holger Danske is one of the oldest removal firms, so they also have more negative reviews than other removal firms. Customers who have given them a bad review mention bookings that were suddenly cancelled or where the removal men were delayed. There have also been problems with invoices and lifting equipment.
5. Flytteselskabet
Flytteselskabet was launched on 27-12-2018, making it a newer removal firm. In that short time it has earned 5th place on Trustpilot with 268 reviews and a score of 4,9 stars, with 97% of users giving 5/5 stars.
Positive reviews make up by far the majority. Their customers have high praise for the firm’s staff, describing them as polite, pleasant, kind and fun. As with the other removal firms, they are quick, handle their customers’ belongings safely and are very professional.
Negative reviews number just one. In it, the customer reports that it took them 14 hours to move the customer’s belongings out of the flat, and that the customer had also chosen a package deal where things were delayed.
Can I trust Trustpilot reviews?
Trustpilot’s reviews are published immediately and uncensored, so users can easily share their experiences with a company. Trustpilot fights fake reviews with scanning software and dedicated staff who keep fraud out and make sure its guidelines are followed. So you can safely use and rely on Trustpilot, as its reviews are very genuine.
Customer reviews matter when choosing a removal firm
What customers say is one of the most important factors, so a good place to start is Trustpilot, the leading customer review website. According to Trustpilot, Flyttefirma Zealand is the leading removal firm in Denmark, with 2117 reviews and 5/5 stars, which is very impressive. Close behind come eXpress-Flyt, Jyskeflyttefirma and Holger Danske Flytteforretning A/S.
Taking a previous customer review of Flyttefirma Zealand as a starting point
“Top-professional move! Moving from Zealand to Jutland was completely painless with the help of van 666. Incredibly professional removal men, lightning fast, and our things arrived safely! The flat was emptied in an hour, and I felt completely at ease handing our precious belongings over to them! A huge recommendation from me”
The customer therefore clearly recommends Flyttefirma Zealand, which also tops Trustpilot; she gave them 5/5 stars, the maximum for a review. They also handle moves from A-Z, meaning they move people all over Denmark.
We recommend choosing a removal firm from among the best reviewed on Trustpilot.
Looking at the review above, you can see why Flyttefirma Zealand is at the top of Trustpilot. They meet all the criteria you would expect of a removal firm. They are lightning fast and professional, your furniture arrives safely and undamaged, and customers can feel at ease about their move. They also offer a wide range of moving options, for example moves abroad, hourly rates, fixed prices, private and business moves, removal boxes if you are short of them, and heavy lifting. Here at Brikk, we clearly recommend Flyttefirma Zealand for their highly rated reviews and their moving terms.
Things to consider before using a removal firm.
Using a removal firm also has to be worth it, and several factors affect whether it is. The amount you need to move is the biggest factor: is it worth it for the amount you have to move, or not?
Other factors are your age or physical condition. If you cannot exert yourself, or you are getting on in years, a removal firm is a good solution, even if you may not have a great deal of furniture to move.
Insurance
If you are thinking of moving your things yourself, you depend on your own home contents insurance should your furniture be damaged during the move. If you use a removal firm, some things are covered and some are not. If you use Flyttefirma Zealand, which has taken out its insurance with Codan, a wide range of things are covered, for example: Furniture and household goods: 400.000 kr. per tonne of load capacity, min. 1.000.000 kr. and max. 3.200.000 kr. per transport. You can read more about the insurance and what is and is not covered on their website: https://www.flyttefirmaet.dk/forsikring
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